Refund Policy

Last Updated: December 12, 2024

            14-Day Money-Back Guarantee: If you're not satisfied with PID Tuning Pro for any reason,
            you can request a full refund within 14 days of your subscription purchase - no questions asked.
        

1. Refund Eligibility

We offer a 14-day money-back guarantee on all subscription purchases. If you are not satisfied with PID Tuning Pro for any reason, you may request a full refund within 14 days of your initial purchase.

2. How to Request a Refund

To request a refund, please contact us at support@cae-eg.com within 14 days of your purchase with your registered email address. Refunds are processed within 5-10 business days to your original payment method.

3. Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting support@cae-eg.com.

When you cancel:

If cancelled within the 14-day refund period, you will receive a full refund
If cancelled after the 14-day period, you will not be charged for subsequent billing cycles
You will retain access to PID Tuning Pro until the end of your current billing period

4. Contact Information

For refund requests or questions about this policy, please contact:

CAE-Egypt
Email: support@cae-eg.com
Website: tuning.cae-eg.com
Response Time: Within 2 business days

5. Related Policies

This Refund Policy should be read in conjunction with our: